That’s using your tools, dog. Whenever I deliver a company class about tools and resources, like I have these past couple of months at three different Coldwell Banker companies, I am reminded of the number of real estate agents that are not aware of the tools at their disposal. Most of the major real estate brands have spent millions of dollars attempting to give their agents an edge in the… Read More »If You Got ’em, Use ’em!
Grandpa and Me 1953 Nine days ago, I celebrated my birthday. As it always does, this birthday carried with it memories of my Father’s Father, my Grandpa Sands. You see, we have the same birthday. I always thought that was THE coolest thing. I mean, what are the odds, right? Well, I don’t actually know the odds, but they must be less in the Sands family as my son, Matthew,… Read More »Seven Lessons From My Grandfather!
Loyal Tiger Fans! Anywhere I teach, real estate agents share a common obstacle they face when working with buyers… LOYALTY! They say there is no problem getting sellers to be loyal, but those buyers… they are tougher. My answer is always the same: Maybe you should treat your buyers more like you treat your sellers. Our sellers are loyal because we lavish attention upon them. We send them info in… Read More »Looking for Buyer Loyalty?
At the National Association of Realtors Convention in Orlando several years ago, Daniel Pink (author of “A Whole New Mind”) had the members of his audience do an experiment. We placed our index finger on our foreheads and drew a capital letter E. Whether we drew it to read ourselves or to be read by others said something about our ability to empathize with others. Two-thirds of the audience showed… Read More »Got Empathy?
I’m typing this on my Macbook with my iPhone sitting nearby. In the office sits my 24″ iMac, tall, like the guardian to the gates (no pun intended) of my speaking business. I owe it all to Steve Jobs. Basically, I switched from being a Windows PC sort of guy to being an OS Mac kind of guy because of the iPhone. It seemed so simple, worked so effortlessly and… Read More »Rest In Peace, Steve Jobs. And Thanks!
I was three-quarters of the way through my core exercises yesterday morning when the phone rang. Reluctantly as you can imagine, I lifted my carcass from the floor and crankily gathered my phone. “Hello?” I said. Then the voice…. It was Martin Price from somethingsomethingsomething.org who was letting me know that as a CRS, I was entitled to 100 late mortgage payer leads. The problem was it wasn’t Martin Price,… Read More »Ham, Eggs and Martin Price