Observations

Optimism, the Pencil, and 2023

As we say good-bye to 2022 and look to the coming year with hope and anticipation, I can’t help but to think it’s going to be a much better year. It HAS to be, right? The question, then, becomes: How do I (that’s you, me, anybody) make it a better year? For me, the answer has always been clear: Gratitude and Optimism. We will deal with gratitude in a future… Read More »Optimism, the Pencil, and 2023

A Ying/Yang Day is all Ying in the End

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Yesterday I taught a class called Setting the Course for 2023 for the UTAH RRC group at the Salt Lake City Board of Realtors. It was a Ying/Yang kind of day that could have been thought of as disastrous. But it wasn’t. It began nicely. I successfully navigated the latest “storm of the century,” I got a killer parking place at DIA, walked in the terminal and stepped RIGHT UP… Read More »A Ying/Yang Day is all Ying in the End

Politicians, Sales People, and Loving the Process

Milton Berle once said, “You can lead a man to Congress, but you can’t make him think.” Thirty years ago, I used to teach American Government to 9th graders. I can’t imagine having to do it in the last two decade given the complete disregard politicians from BOTH sides of the aisle have for us, the people, and for the Constitution and Bill of Rights.  Centuries ago the phrase “public… Read More »Politicians, Sales People, and Loving the Process

Your Strength is Your Strengths

The last three days, I have been on the Coldwell Banker Sales Rally and Roadshow, something I haven’t done in maybe 13 years. While it was a nice opportunity to take a trip down memory lane with some old friends and also meet new ones, it was mostly a chance to talk about one of my favorite topics: your strengths, and why they are so important in your business. It’s… Read More »Your Strength is Your Strengths

Nothing and Everything is Possimpible

In his landmark customer service book, Selling the Invisible, Harry Beckwith offers a three step approach to marketing your product or service(s). Step One is where you are trying to get what Beckwith calls, “a basic, acceptably reliable product” (or service). This occurs most often in budding businesses where the product or service is unique or new and customers will accept minimum standards. In fact, Beckwith calls this stage, the… Read More »Nothing and Everything is Possimpible

The Best of 2020, Pandemic Year: Books, Shows, and Gratitude

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Christmas has come and gone, and pretty much 2020 has as well. For many, the arrival of 2021 is a welcome event as most have found 2020 to be a highly objectionable year. The reasons for that have been highlighted, and will be highlighted in many a new year in review. So, I will pass and choose to focus on the upside of the closing year. After all, the hope… Read More »The Best of 2020, Pandemic Year: Books, Shows, and Gratitude

Blue Jeans

The thought hit me as I heard a podcast guest say to the host, “I was the kid who wore a hole through the knees of my jeans from working and playing so hard.” Exactly. That’s the way it used to be, you rolled, fell, worked, ripped, and even played your way through a pair of jeans. The rips, tatters, shreds, and holes were all earned, almost like merit badges.… Read More »Blue Jeans

It Gets To You, If You Let It…

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I had a sixteen day stretch rolling into this month where I was either teaching or traveling to teach 15 of those days. That’s nothing new for October, in fact, it is one of the busiest months in a normal year. This year, however, that stretch was tougher. AND, I let it get to me. I love to teach. I have since that first day at the Middle School on… Read More »It Gets To You, If You Let It…

Still Learning Through the Pandemic?

So, here we are. This Corona Virus thing is still around. This country, and the people in it, are pretty goofy (nicest, softest word I could come up with). No one knows when this will pass. What have you been doing? While states have opened up businesses to varying degrees, things are still less than normal. Masks are commonplace here in Colorful Colorado (no idea when that will change), agents… Read More »Still Learning Through the Pandemic?

Got Grass? Maybe You Should…

Realizing that I live in Colorado AND am a child of the 60’s, let’s begin by making one thing clear here, grass in this headline means the green stuff on many sections of ground/lawn, not marijuana. That said …. well, never mind. In his book, Bowerman and the Men of Oregon, there are a few paragraphs where author Kenny Moore describes sitting on the stadium or track infield (grass) with Frank… Read More »Got Grass? Maybe You Should…