I run. I’ve run for 53 ½ years, almost 115,000 miles and often I get asked, what are you running from? Are you seeking escape or balance. My answer? both. I love the fact that I have found this activity that not only allows me the opportunity and the challenge of being in touch with myself and my world physically, mentally and spiritually, but also seems to encourage it. I’ve… Read More »Daily RICHual #10 . I Run. Why Run?
We spend a ton of our lives in conversations. We talk, we listen. Or do we? How good of a listener are you? AND would it be valuable to get better at it? According to those in the know, the best listening is called active listening and it is defined as listening with the intent to understand. It, like empathy, is OTHER oriented. So in the interest of everyone who… Read More »Daily RICHual #9 . Being a Better Listener
Yesterday we listed four traits/skills/tips for being a better negotiator. Here’s another – and it’s a BIGGIE: Empathy. Empathy is our ability to understand how someone else feels, to be able to “walk a mile in their shoes.” While empathy is all encompassing as a life skill, it’s essential for negotiators.
We negotiate all the time. It’s not just a work thing, it’s a life thing. There are some great resources for being a better negotiator and I’ve listed a few of my favorites in the notes. But for the sake of the moment, here are four of my favorites: 1. Separate the people from the problem 2. Pre-Position everything 3. Understand motivation 4. Be a better listener
Every time I say the words, “happiness is not having what you want, it’s wanting what you have,” most people chuckle and say, “Yeah, sure, right!” Then almost without exception they will say something skeptical or negative. The problem is that most people think that saying that implies that it’s okay to settle for the way things are, to not have goals, to be stuck. To me, it simply taking… Read More »Daily RICHual #6 Gratitude
It’s an election year. Milton Berle once said, “You can lead a man to Congress, but you can’t make him think.” Thirty years ago, I used to teach American Government to 9th graders. I can’t imagine having to do it in the last two decade given the complete disregard politicians from BOTH sides of the aisle have for us, the people, and for the Constitution and Bill of Rights. Centuries… Read More »Politicians, Sales People, and Riding Shotgun
Two days ago while teaching a technology class to a room full of Realtors, one rolled up when we were finished and said, I really liked your slides. The visuals were great and REALLY anchored the points you were making. BOOM. Mission accomplished. Anyone doing any kind of a presentation for whomever, MUST understand the power of the visual. The experts tell us that 83% of effective learning is visual.… Read More »Daily RICHual #5 Visual Presentations
Yesterday we kicked around the difference between sales and branding. Well, one of the great misconceptions about social media is that it’s a sales venue. In the words of Lee Corso, Not so fast my friend. While many people sell many things on many social media sites, the core of the phrase social media is this idea of SOCIAL. Social implies getting to know people, creating a relationship. I don’t… Read More »Daily RICHual 4 Social Media and Branding
We hear a lot about Branding and sales in today entrepreneurial world. What’s the difference? Simple. Sales is short term, it’s focused on the sale, and it’s me chasing you. Branding is long term, focused on the relationship, and it’s trying to get you to come to me. Too often, we think that the key to getting the sale is to sell people. And while there’s a smidgeon of truth… Read More »Daily RICHual #3 . Girl Scouts and Sales/Branding
I remember my early days of being a real estate agent and balking at the concept that I was in sales. I was a real estate counselor, advisor, consultant. Not a sales person. Everyone hates salespeople. I don’t want to be hated. My broker reminded me that I had spent the last 15 years of my life in sales. No, I didn’t I taught 9th graders. HA! He replied. You… Read More »The Daily RICHual #2 . The Golden Rule in Sales