It’s true. I don’t know Morgan James. Or, maybe I do. I actually MET her last night in Parker, CO after her stellar 90 minute singing performance. But know her? Probably not. Or, maybe I do. I first “met” Morgan James on youtube about two years ago, sort of by accident. I was in a Joni Mitchell sort of mood (even us boys get there every once in a while),… Read More »I Don’t Know Morgan James…. But Maybe I Do
Talked to your travel agent lately? NO????? I was cleaning out a drawer a few days ago and happened upon a handout from a keynote I had delivered some time ago. It was the opening address at the Active Enterprise Network’s Annual Conference in Breckenridge. Their theme was “Winning Customers and Influencing Markets.” Setting the tone for the conference, I decided to focus on relevance. I began my presentation with Young and Rubicam’s… Read More »Got Relevance?
I read that thirty-nine percent of people cite public speaking as their biggest fear. That’s number one; ahead of a terrorist attack, cancer, death… Yet there are still brave, odds-defying folk (myself included) who engage in this deadly practice for a living. Perhaps they (and I) possess incredible secrets of the trade known only to a chosen few. Perhaps those not in possession of such secrets will be doomed to… Read More »The Platinum Rules of Public Speaking
Fifteen to twenty times a year, I have one of the great experiences of modern day customer service: I fly on an airplane. I won’t mention the specific airline because, well, it could be almost any one of them and I certainly don’t want to play favorites…. or unfavorites. My only wish is that during the Holidays I could have served my family with a little Airline Hospitality. Here’s my… Read More »Airline Hospitality and my Holiday Celebration YPPE #6
There are two things in my life I have done for a considerable amount of time: running (51 years – over 111,000 miles) and real estate (26 years). What I have learned from these experiences is that they are incredibly alike. So without further ado, I give you the Top Ten Reasons Being a Realtor is like Marathoning. 10. It sounds extremely easy the first time someone says “you should give… Read More »Ten Reasons Being a Realtor is like Marathoning
Today, I want to talk about this concept that is tossed around so frequently in the workplace and in our lives that I think we misunderstand what it means. It’s time to talk about, yes, working smarter.
So, Are you a good listener? Many people aren’t. In this episode, we’ll examine WHY you would want to be a better listener, the KINDS of listeners, WHICH is the best type, and HOW to be the best listener I can possibly be.
“Don’t think, React!” That was the daily advice of my Junior High School basketball coach, Mr. Korwin. He believed that if we spent too long pondering the next move on the court, we would be prone to mistakes, indecisiveness, and poor judgment. For us, gangly eighth graders, it may well have been excellent advice. Better advice might have been to learn to be proactive rather than reactive. If we could anticipate the… Read More »Are You PRO or RE?
Happy New Year! As we say good-bye to 2017 and look to the coming year with hope and anticipation, I can’t help but to think it’s going to be an excellent year. The question, then, becomes: How do I (that’s you, me, anybody) make it a better year, or at least as good as we’d like it? For me, the answer has always been clear: Optimism. It has been said that… Read More »2018 and Optimism As a Choice
If you’re beginning to feel the pressure of running out of time to find the perfect gift, here are a few suggestions that may not be on their “list” but will certainly be appreciated. The gift of really listening without interrupting, daydreaming or planning your response can be exactly what people want when they have something important to say. The gift of affection with appropriate hugs, kisses and pats on… Read More »Eleventh Hour Gifts Without Shopping