Daily RICHual #63: Are you NICE?

I have an idea: Wanna be a great salesperson? Be nice.

Bruce Nordstrom said: ‘‘We can hire nice people and teach them to sell, but we can’t hire salespeople and teach them to be nice.’’

If you think it’s all about you, if you have a cynical, negative view of others, especially customers; if you think they OWE you something, you don’t have a snowball’s chance in hell at being REALLY good at sales