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Daily RICHual #31: Why Learn? Better than Sex?

As an educator, I often ponder the question, Why Learn? So, using resources ranging from INC magazine, to Natalie Sisson, to the Campaign for Learning: here’s 8 reasons why you should learn. 1.   95% of people think that learning about new things boosts your confidence. 2.  92% of people think that learning about new things is enjoyable 3.  A sense of accomplishment and pride. 4.  learning can lead to a… Read More »Daily RICHual #31: Why Learn? Better than Sex?

Daily RICHual #30: We Get an Extra Day!

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Well, we on the Gregorian calendar have an extra day Saturday, Leap Day. Wikipedia says, “February 29, known as a leap day in the Gregorian calendar, is a date that occurs in most years that are evenly divisible by 4, such as 2004, 2008, 2012 and 2016. Years that are evenly divisible by 100 do not contain a leap day, with the exception ofyears that are evenly divisible by 400, which do contain… Read More »Daily RICHual #30: We Get an Extra Day!

Daily RICHual #29: Is Nothing Something?

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Talkers block has crept into this blog today. Or maybe it’s nothing block. I feel like talking about something but nothing is popping into my head. So, being a go-with-the-flow kind of guy, I guess I’ll write about nothing. The question is: is nothing something? In every corner of the world, at some moment today, a person will ask another person, “What are you doing?” The answer, probably given more… Read More »Daily RICHual #29: Is Nothing Something?

Daily RICHual #28: Use Your Tools

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After attending the R4 RE/MAX convention, I am reminded of the number of real estate agents that are not aware of the tools at their disposal. Most of the major real estate brands have spent millions of dollars attempting to give their agents an edge in the marketplace through a plethora of tools, systems and resources. At the same time, agents everywhere complain that their companies take their money and… Read More »Daily RICHual #28: Use Your Tools

Daily RICHual #27: Lessons from Grandpa Sands

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My Grandfather, Ernest Sands, was a railroad guy. After World War I he began working for the railroad and pretty much never stopped until they kicked him out at retirement. What I remember about him was working. And the best memory was him working with me. Every Saturday morning, before normal people were awake, we would walk for four hours or more delivering handbills. Handbills, at least that’s what we… Read More »Daily RICHual #27: Lessons from Grandpa Sands

Daily RICHual #26 Customer Service: Giver or Taker

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When it comes to customer service, do your people perceive you as giving more or taking away? As we know, a huge part of customer service is perception. What does the customer think they see or think they experience? A group noticed two candy stores in the same neighborhood that offered, pretty much, the same candy. Kids, however, preferred one over the other by leaps and bounds. When asked “WHY?”… Read More »Daily RICHual #26 Customer Service: Giver or Taker

Daily RICHual #25: Train People to be with People

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Without naming names, there are quite a few entities in the real estate business focused on delivering products, services, and methodology to obtain more sales. Some sell programs and apps, some sell their services, and some “employ” agents. As a trainer of real estate agents, I have seen it all and see more every single day. And while some of it is great, some of it sucks and some of… Read More »Daily RICHual #25: Train People to be with People

Daily RICHual #24: Send me that text, really?

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With texting sweeping the nation, a natural bi-product of this movement is the reaction of older people who believe that texting is sending us down the path to absolute non-communication or worse, the devil. The same reaction, by the way, that my Great GrandpaBlackmer had to the telephone. So is it? Of course not, BUUUT is it? Famous UCLA psychologist Albert Mehrabian who taught us about effective communication, said this: … Read More »Daily RICHual #24: Send me that text, really?

Daily RICHual #23: What does NO mean?

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If you’re in sales or LIFE, you have heard the following word before…… NO. According to Theo Williams, the word no originated around 900AD. It combined “ne” (not) with “o” (ever) to give us NO meaning not ever. The word has evolved through the ages to include new phrases like no can do (I guess denoting non action) no problem (which actually means yes), and NOOOO WAAAAY. Because the average… Read More »Daily RICHual #23: What does NO mean?

Daily RICHual #22: Who invented the perfect sales presentation?

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Who invented the perfect sales presentation? Tommy Hopkins? Zig Ziglar? Benjamin Franklin? Benjamin Franklin? Maybe, he pretty much founded the oldest insurance agency in America and insurance companies led the way in early sales techniques. Nope. Not them, and not Thomas Watson of IBM, and not Dale Carnegie. Fats Waller. Who? Fats Waller. Thomas Wright Waller, born 1904, died 1943 in his landmark musical “Ain’t Misbehavin’” from 1929, wrote the… Read More »Daily RICHual #22: Who invented the perfect sales presentation?