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The Platinum Rules of Public Speaking

I read that thirty-nine percent of people cite public speaking as their biggest fear. That’s number one; ahead of a terrorist attack, cancer, death… Yet there are still brave, odds-defying folk (myself included) who engage in this deadly practice for a living. Perhaps they (and I) possess incredible secrets of the trade known only to[…]

Airline Hospitality

Airline Hospitality and my Holiday Celebration YPPE #6

Well, last week I had one of the great experiences of modern day customer service: I flew on an airplane. I won’t mention the specific airline because, well, it could be almost any one of them and I certainly don’t want to play favorites…. or unfavorites. On only wish that during the Holidays I could[…]

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Ten Reasons Being a Realtor is like Marathoning

There are two things in my life I have done for a considerable amount of time: running (51 years – over 111,000 miles) and real estate (26 years). What I have learned from these experiences is that they are incredibly alike. So without further ado, I give you the Top Ten Reasons Being a Realtor[…]